Terms of Service

 

1. Conclusion of the contract

 

1.1. The action can be booked in person, by telephone or in writing. With the registration you offer us the conclusion of the booking contract bindingly. The contract is concluded by acceptance in the form of the sending of our booking confirmation.

 

1.2. The application shall also be made by the applicant for all participants listed in the application, for whose contractual obligation the applicant is responsible as well as for his own obligations.

 

2. Travel Price

 

2.1. Together with the booking confirmation, we send our invoice for the current promotional price.

 

2.2. We reserve the right to increase the travel price up to the 20th day before the start of the journey with exact calculations of the price, if necessary to increase the transport costs, the charges for certain services or a change of the Exchange rates applicable to the journey.

 

2.3. If the price of the action is not paid within the due date shown in the invoice, we will collect a reminder, Dunning costs amounting to EUR 7.50.

 

3. Travel performance

 

3.1. For the scope of our contractual services, only the service descriptions in the invoice/booking confirmation are binding. In determining the extent and regularity of the individual services, the locality and possibly the special events of adventure and sport tourism must always be taken into account.

 

3.2. We do not assume any warranty for the scope of services of third parties that we only provide.

 

4. Resignation

 

Cancellation is possible in writing or by telephone. In the event of unannounced no-show, the agreed prices must be paid. Only in case of cancellation can the payment obligation be reduced by proof of valid reasons. 50% of the agreed fee is a lump sum reimbursement from the sending of the booking documents.

If you cancel your booking, the following prices apply:

-from 21 days before the tour 60% of the price
-From 14 days before the tour 70% of the price
-From 5 days before tour 80% of the price.

 

4.1. Until the start of the action, you can be replaced by a third party during the tour. We reserve the right to object to the change of the person if the third party does not meet the special travel requirements, as well as if legal regulations or official orders are contrary. If a third party enters into the contract, you and he are liable to us as a total debtor for the travel price and the additional costs incurred by the entry of the third party.

 

4.2. If, after the contractually agreed commencement of the journey, booked travel services are not used in whole or in part for reasons we are not responsible for, we reserve the full entitlement to the travel price. It is our discretion to award vouchers for unused services.

 

4.3. We point out the possibility of concluding a travel cancellation insurance or insurance to cover the costs of repatriation in the event of an accident or illness. You can obtain appropriate forms from any travel agency. 

 

5. Force Majeure

Our offered trips are primarily in the wild, which is not always predictable. If the journey is considerably more difficult, endangered or impaired as a result of the contract conclusion of unforeseeable force majeure, we offer you an equivalent replacement program or vouchers for the unused service.

 

6. Liability

6.1. We provide the contractually agreed services with the care of an ordinary businessman. Insofar as there are no mandatory legal provisions, we are only responsible for intent and gross negligence on our own and our employees.

 

6.2. We limit our liability, irrespective of the legal reason, to the 3-fold travel price for damages that are not bodily damage, if:

-A customer's damage has not been caused by us intentionally or by gross negligence, or

-We are responsible for any damage caused to the customer solely because of the fault of a service providers

In the event of a travel service to be provided by a service providers, legal or contractual provisions are applicable, according to which a claim for compensation can only be invoked under certain conditions or restrictions, or is completely excluded, This way we can also rely on the customer.

 

6.3. We are not liable for performance disturbances in connection with services which are only mediated as external services and which are expressly marked as external services in our travel tenders.

 

7. Final provisions

7.1. If one of the above provisions or the travel contract is or becomes ineffective in whole or in part, this does not result in a total invalidity. Rather, we are entitled to replace the ineffective provision by the one that corresponds to the purpose and interest of the Contracting Parties at the highest.

 

7.2. All disputes arising from the respective travel contract shall apply to merchants, persons who do not have a general place of jurisdiction in the country and to persons who, after the conclusion of the travel contract, have their domicile or habitual residence is not known, our seat as an agreed place of jurisdiction.

 

7.3. Ancillary agreements, in particular those which extend the scope of our contractual services, require our written confirmation. None of our employees are authorized to make verbal subsidiary agreements on our behalf.

 

7.4. All disputes arising out of this Agreement shall be governed by German national and international law.