Natur Pur Outdoorsports
Alexander Klaußner

Dorfstrasse 7
6432 Sautens

 

Telefon: +43 (0) 5252 / 20157

E-Mail: info@rafting-canyoning.de

 

Terms of Service

 

The following general terms and conditions are the basis and part of any contractual agreement between the nature PUR Outdoor Sports GmbH and its customer.

 

1. Registration

You can register your trip personally, by phone or in writing. With the travel registration on the basis of our prospectus or Internet presence, you offer us the conclusion of the travel contract. The contract is concluded by acceptance of your written or oral application. If the contents of the booking confirmation deviate from your registration, we ask for an immediate announcement on your part and submit a new offer.

It is already a binding booking as soon as we have created and sent you the reservation confirmation. If you do not provide us with any feedback, we assume that the information is correct and that the booking is confirmed. The deposit is to be afforded within the time limit.

 

 

The applicant expressly insures that he makes the booking in the name and authority of the registered travel participant. In order to book accommodation, it is necessary that at least one travel participant has reached the age of 18 years.

 

2. Payment

Upon receipt of the booking confirmation, you will be instructed to send the deposit without deductions within the specified period. The remaining payment should be paid in cash upon arrival.

 

3. Scope of services

The scope of the contractual services is to be read in the booking confirmation.

In the absence of such written confirmation, the scope of services stated in the current prospectus shall apply to the prices listed in the current prospectus. Only the latest version of our prospectus, non-obsolete editions, is always valid.

 

4. Withdrawal by the customer

You can withdraw at any time before your trip or tour. In your own interest and to avoid misunderstandings, we strongly recommend that you declare your withdrawal in writing. To replace the preparations and expenses made, we must, taking into account the following breakdown, depending on the closeness of the withdrawal period,

 

Request a percentage payment of the booking price:

  • Until the 30th day before the booked date 20%

  • From 29th Day-22nd day before the booked date 30%

  • From 21st Day-15th day before the booked date 40%

  • From 14th day-7th day before the booked date 60%

  • From the 6th day before the booked date 90%

  • In case of cancellation on arrival or tour day 100%

No cancellation insurance is included in the quoted price. We recommend the conclusion of a respective insurance. Even if a medical certificate (sickness or injury) is present, we are forced to charge the cancellation fees. At the conclusion of a cancellation or travel cancellation insurance, the costs incurred (together with the necessary documents: Invoice, certificate, etc.) can be submitted to your insurance company afterwards. 
 

5. Substitute persons

You can be represented by a third party at the beginning of the journey. Any actual additional costs incurred will be at your expense. We can object to the change of persons if the third party does not meet the special travel requirements or if legal orders are contrary.

 

6. Services not used

If the travel participant does not make use of individual travel services, then in principle no refund of the travel price or the down payment will take place. If the event participant does not attend the event at the agreed time or does not arrive in time (meeting point: 30 minutes before the start of the first tour), there is no entitlement to a refund of the travel price.

 

7. rebooking

If this is possible, we will also endeavour to transfer travel services after the conclusion of the contract. Should this result in additional costs for us, these should be replaced.

 

8. Cancellation and termination by the organizer

We may withdraw from the contract or cancel the travel contract after the commencement of the journey if the traveller disturbs the execution of the journey in a sustainable form, irrespective of our arrangements, or if he behaves in such a breach of contract, that the immediate annulment of the The Treaty. If a participant has not grown due to a miscalculation of his performance of an enterprise, the same applies. Withdrawal from the contract is necessary if a minimum number of participants is not reached.

 

9. Termination due to force majeure

If the journey is considerably more difficult, endangered, impaired or if the safety of the customers is no longer guaranteed due to unforeseeable force majeure (such as earthquakes, floods, etc.), then after the examination of a possible Time and after proposing an equivalent replacement program we cancel the contract. If you cancel before the start of the journey for the aforementioned reasons, you will receive the paid travel price. There is no further claim. If the aforementioned reasons arise after the commencement of the journey, the travel contract may be terminated by both parties after examination of a possible time-transfer or an equivalent replacement program. If the contract is terminated, we may demand adequate compensation for the travel services that have already been rendered or which have yet to be completed.

 

10. Liability, limitation of liability

We provide the contractually agreed travel services with the care of a regular businessman. All companies take part at their own risk, the organizer assumes no liability, nor is we liable for intent or gross negligence. The fee includes only guidance and instruction. We limit our liability irrespective of the legal reason for the triple travel price. We are not liable for performance problems in connection with services that are only mediated as external services by us. The travel conditions of the respective organiser are valid.

 

11. Obligation to participate

You are obligated to participate in the performance disturbances in the context of the legal regulations, to avoid possible damage or to keep low. In particular, you are obligated to bring your complaints to the attention of the local or our staff immediately. We or our staff will endeavour to comply with this complaint if possible. If you fail to show a defect, you are not entitled to a reduction of the travel price or compensation.

 

12. Invalidity of individual provisions:

If one of the provisions of the travel contract is or becomes ineffective in whole or in part, this does not result in the invalidity of the entire travel contract. Rather, we are entitled to replace the ineffective provision by the permissible regulation that satisfies the purpose of the invalid provision on the highest. 

 

13. Exclusion of claims and statute of limitations

All claims for non-contractual delivery of the journey have to be asserted to us within one month after the contractually intended termination of the journey. After Schedule of the period you can assert claims if you have been prevented from complying with the deadline without fault. All your claims from the travel contract expire in 6 months. The limitation period begins on the day on which the journey should end in accordance with the contract. If you have made such claims, the limitation period is suspended until the day on which we reject the claims in writing.

 

14. Place of jurisdiction

The place of jurisdiction for both parties is the location of the travel service provided or our registered office.