Terms of Service

 

General terms and conditions of ActiveSpirit

1. Registration

You can register your trip in person, by phone or in writing with us. With your travel registration on the basis of our prospectus or Internet presence, you offer us the conclusion of the travel contract. The binding contract is concluded by the acceptance of your registration in the form of our booking confirmation (in writing or orally). If the contents of the booking activity deviate from your registration, we have a new offer, which we are bound to for 14 days. The binding contract is concluded if you declare your express acceptance or make a down payment within the time limit. In case of short-term booking (10 days before departure) we will send you the booking confirmation immediately. The applicant expressly insures that he makes the booking in the name and authority of the registered travel participant.

2. Payment

After receipt of the travel confirmation/invoice, please transfer the deposit indicated on it. The remaining payment is to be transferred to us at least 6 weeks before the start of the journey. Short-term bookings must be paid immediately.

3. Scope of services

The scope of the contractual services is to be read in the booking confirmation or total billing. In the absence of such written confirmation, the scope of services stated in the prospectus shall apply to the prices listed in the prospectus.

4. Withdrawal by the customer

You can withdraw from the trip at any time before your departure. In your own interest and to avoid misunderstandings, we strongly recommend that you declare your withdrawal in writing. As a substitute for the travel arrangements and expenses made, we can demand a percentage payment of the travel price, depending on the proximity of the date of departure at the beginning of the journey, taking into account the following breakdown:
(in any case at least one handling fee of EUR 40,-)
30 days before departure 10%
30 to 7 days before departure 35%
From 6 days before departure 90%
In case of withdrawal by not entering the travel day 100%

5. Substitute persons

You can be represented by a third party at the beginning of the journey. Actual additional costs incurred by this will go to your own expense. We can object to the change of persons, if the third party does not meet the special travel demands, legal regulations.

6. Services not used

If the travel participant does not make use of individual travel services for any reason whatsoever, no refund of the travel price or the down payment is made in our discretion in cases of hardship (sickness, accident uä.) for individual and fallen travel services vouchers, provided that the non-claim is communicated to us in good time. We recommend the conclusion of a travel cancellation insurance. If the event participant does not attend the event at the agreed time or does not arrive in time, there is no entitlement to a refund of the travel price.

7. rebooking

If this is possible, we will also endeavour to transfer travel services after the conclusion of the contract. Should this result in additional costs for us, these should be replaced.

8. Cancellation and termination by the organizer

We may withdraw from the contract or cancel the travel contract after the commencement of the journey if the traveller disturbs the execution of the journey in a sustainable way irrespective of our agreements, or if he behaves in such a way that the immediate annulment of the The Treaty. If a participant has not grown due to a miscalculation of his performance of an enterprise, the same applies. We will withdraw from the contract until one week before the start of the journey if a minimum number of participants is not reached.

9. Termination due to force majeure

If the journey is considerably more difficult, endangered, impaired or if the safety of the customers is no longer guaranteed due to the conclusion of the contract, the customer may, after examining a possible time transfer or after a proposal, An equivalent replacement program, both you and we cancel the contract. If you cancel before the start of the journey for the aforementioned reasons, you will receive the paid travel price. There is no further claim. If the aforementioned reasons arise after the commencement of the journey, the travel contract may be terminated by both parties after examination of a possible time-transfer or an equivalent replacement program. If the contract is terminated, we may demand adequate compensation for the travel lines that have already been rendered or which are still to be provided for the end of the journey.

10. Liability, limitation of liability

We provide the contractually agreed travel services with the care of a regular businessman. All companies take part at their own risk, the organizer assumes no liability or we are liable for intent or gross negligence. The fee includes only guidance and instruction. We limit our liability regardless of the legal reason for the triple travel price. We are not liable for performance problems in connection with services that are only mediated as external services by us. The travel conditions of the respective organiser are valid.

11. Obligation to participate

You are obligated to participate in the performance disturbances in the context of the legal regulations, to avoid possible damages or to keep them low. In particular, you are obligated to bring your complaints to the attention of the local or our staff immediately. We or our staff will endeavour to comply with this complaint if possible. If you fail to show a defect, there is no entitlement to a reduction of the travel price or compensation.

12. Invalidity of individual provisions

If one of the provisions of the travel contract is or becomes ineffective in whole or in part, this does not result in the invalidity of the entire travel contract. Rather, we are entitled to replace the ineffective provision by the permissible regulation which highest the purpose of the invalid provision.

13. Exclusion of claims and statute of limitations

All claims for non-contractual delivery of the journey have to be asserted within one month of the contractual termination of the journey towards us. After Schedule of the period, you can assert claims if you have been prevented from complying with the deadline without fault. All your claims from the travel contract expire in 6 months. The limitation period begins on the day on which the journey should end in accordance with the contract. If you have made such claims, the limitation period shall be suspended until the day on which we reject the claims in writing.

14. Animal husbandry

Animals may only be brought to the accommodation establishment after consultation with us and against special remuneration. The guest taking an animal is obliged to properly keep or supervise this animal during its stay. Furthermore, he or his insurer is liable for damage caused by animals.

15. Place of jurisdiction

The place of jurisdiction for both parties is the location of the travel service provided or our registered office.